What pre-qualification automation does
The single highest-friction step in mortgage origination is the pre-qualification packet. Borrowers stall, drop off, or forget. The automation drives it to completion without LO time:
- 1003-lite intake — a short version of the URLA collecting the data needed for a pre-qual decision (full application happens at contract). Mobile-friendly, saves progress.
- Soft-pull integration — handoff to your credit-pull vendor (Truework, Plaid Credit, MeridianLink, etc.) for a soft inquiry that doesn’t ding the borrower’s credit.
- Document collection — W-2, pay stub, bank statements via secure upload portal.
- Pre-qual letter draft — produces a same-day pre-qual letter draft for your e-sign and the borrower’s e-receipt.
- Realtor-partner notification — when a pre-qual is issued, your realtor partners (if any) get notified the buyer is approved up to $X.
The borrower journey
- Day 0 — Borrower fills out the affordability calculator.
- Day 0, +30 min — AI receptionist asks if they’re ready to formalize a pre-qualification.
- Day 0, +1 hour — Borrower starts 1003-lite intake (mobile, saves progress).
- Day 0, +1.5 hours — Soft pull pulls credit; borrower uploads W-2 and recent pay stub.
- Day 0, +4 hours — Pre-qual letter draft generated. LO reviews, edits, e-signs.
- Day 0, +4 hours — Borrower receives e-signed letter; realtor partners get a “your buyer is pre-qualified up to $X” SMS.
Where the automation sits
The automation lives between two parts of the snapshot:
- Upstream: AI receptionist + calculators that capture the lead and qualify it.
- Downstream: Your LOS where the full URLA, AUS, and pre-approval happen.
The pre-qual letter the automation produces is not a pre-approval. It’s a faster, less-binding step that gets the borrower into the home-shopping conversation with realtor partners. The full pre-approval happens after contract.
Compliance considerations
Pre-qualification language is regulated under TILA. The automation’s letter template:
- Uses “pre-qualification” (not “pre-approval”) explicitly.
- States that the letter is not a commitment to lend.
- Includes the borrower’s stated income/assets, not verified.
- Notes that pricing is subject to underwriting, credit, property, and appraisal.
- Disclaims that the pre-qualification expires (default: 90 days).
Your firm’s compliance team can review and adjust the letter template during install.
Same-day pre-qual changes how your realtor partners view you
Does the automation replace my LOS?
No. The automation handles pre-qualification — a faster, lighter-touch step before full application in your LOS. After the borrower signs a contract, the snapshot hands off the file and the LOS takes over for full underwriting.
Which credit-pull vendor do you integrate with?
We support most major soft-pull vendors via API or webhook. During install, we configure to whichever vendor your firm uses.
Can my compliance team review and modify the pre-qual letter template?
Yes. The default template is conservative, but every firm has its own compliance preferences. We swap your custom template during install.