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Refinance Specialists · Mortgage Firm Automation

Refinance Lead Engine

Rate-drop alerts, cash-out targeting, and equity-tracker outreach built for originators whose volume is mostly refis.

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Refi is a database business

Most refinance originators lose 60-80% of their potential volume because they don’t have a system that watches the rate market for their past clients. The Refinance snapshot fixes that.

  • Rate-watch engine — daily check against benchmark rates. When a past client’s refi math turns positive, they get a personalized SMS with their estimated savings.
  • Equity-tracker outreach — quarterly home-value update emails with cash-out scenarios for borrowers who’ve built ≥$50k equity since their last loan.
  • Refinance calculator funnel — branded refinance calculator embedded on your site captures fresh leads doing market research.
  • Lock-in nurture — pre-qualified refis enter a sequence that holds attention from rate-lock to clear-to-close.
  • Post-funding repeat trigger — completed refis enter the rate-watch on their new rate, ready for the next cycle.

What past clients hear from you

Without the snapshot: birthday card, annual newsletter, silence.

With the snapshot:

  • “Hey [first_name], rates dropped to [current_rate]%. Your loan is at [old_rate]% — that’s about $[monthly_savings]/mo savings. Want to run the math?”
  • “Quick equity update: based on Zillow + county records, your home is worth roughly $[current_value]. That’s $[equity]k of equity. Cash-out scenarios attached.”
  • “Your home is approaching its 1-year refinance window. Here’s a quick rate check — let’s see if the math works.”

Each message includes the legally-required disclosures and TCPA-compliant opt-out.

Compliance, especially for refi solicitation

Refinance solicitation is high-scrutiny under TCPA and state UDAAP rules. The snapshot enforces:

  • Written consent capture at original pre-qual.
  • Annual re-consent prompts.
  • Mandatory “Equal Housing Lender” + NMLS in every outbound message.
  • Suppression triggered by STOP and any opt-out URL click.
FAQ

Common questions about refinance specialists automation

You import your past-client database with original rates. The system watches daily benchmark rates (we use 30-yr conforming as the default reference) and fires SMS + email when a borrower's break-even on a refinance turns positive at current pricing.

Yes. The cash-out track targets borrowers with material equity growth and runs an equity-update outreach. The rate-and-term track targets borrowers paying above-market interest.

Yes. Default fires when projected monthly savings are ≥$150 and break-even is under 30 months — both adjustable in the workflow.

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